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FAQ

Can I change the product after I have placed an order?

You can change your product within 4 hours, please contact [email protected]

Is checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure.

When will I receive my refund for a cancelled order?

Electronic transfer to your account within 7 working days.

What if I receive a product in damaged condition?

In case you receive a product in damaged condition, you have to inform our team at [email protected] immediately for further procedure. Depending on the product, the decision will be taken by our team regarding it. Team Ruby fabrics & linings have the right to take the final decision.

Do you take return for customized t shirts ?

No we don’t take return request for a customized t-shirt.

Do you having the product quality as export level?

yes, we do have the quality of the product as export level.

Do you print customized t shirt as per on customer demand ?

yes, I print customized t-shirt as per on customer demand you can share your design on through email.

do you work in b2b business?

yes, I work in a b2b business.

For any other queries, all you need is to drop an email at [email protected]